AI Chatbot Plugin for WordPress for WooCommerce

First, make sure you have free version installed.
After your order is completed, you'll receive an email with:

1. License key
2. Use it at https://purethemes.net/license/ to download Pro version and manage active domains

Install and activate Pro add-on then go to PurioChat → License and paste there your purchase key.

If you need our assistance simply send us message using [email protected]

Need help with setting up plugin? Check How to Add ChatGPT or Gemini to WordPress Website: Step by Step Guide →

You can add there info about your shop, specific instructions about your website’s focus, target audience, or special features to help the AI provide more relevant and personalized answers to your visitors.

Example:

IMPORTANT:
 – This is an online store focused on home and lifestyle products. We sell furniture, decor, and kitchen accessories with worldwide shipping.
 – If users ask about orders, explain that they can track their order in the “My Account” section or contact support for help.
 – If users ask about returns, tell them we accept returns within 30 days for unused items in original packaging.
CONTACT INFO:
- If someone asks you about how to contact us provide him [email protected] and phone +1 123 345 789
- Our customer service hours are 9am–15pm Monday to Friday

To improve the AI chatbot’s replies to generic questions like "recommend something for my living room" you need to give him an idea what your website is about

IMPORTANT:
- This is an eCommerce store for home and lifestyle products. We help users find the best items for their home and daily life.
- When asked generic questions like "what should I buy" or "what do you recommend", search for matching products from our WooCommerce catalog.

In general, prompting is an art – the quality of an AI’s answer depends on the prompt or instructions. Sometimes too many examples can confuse the model, but too few can also lead to poor results.

If a user asks for “good headphones” or “good chair,” the AI may auto-apply a rating filter (e.g. 4.5+). If items have no ratings, it may return no results. That’s why you need to tweak prompt on your own and e.g. add: “Don’t apply a rating filter unless the user asks for it.”

Add decision logic to clarify your content types. Universal decision logic is already inside built-in system prompt but you might want to extend it with samples from your website content.

DECISION LOGIC:
- Question about listings such as [examples] → use search_listings()
- Generic products such as [examples] → use search_products()
- Generic questions about website content such → use search_universal_content()

Use GPT-5.4  instead of mini or flash (Gemini) for better quality if you have long custom instructions. Small prompt changes can significantly impact behavior.

✅ PurioChat is a self-hosted WordPress AI assistant that that runs directly on your site
✅ You control your OpenAI/Gemini API costs
✅ Your database stays on your server

Note: MySQL database which WordPress uses, lacks native vector search - all similarity calculations run in PHP so search speed depends on your server CPU and number of indexed items.

If you’re tech-savvy, check our article on how RAG-powered chatbots work.

✅ Optimized for up to a few thousand items/pages/products
✅ No external database indexing. Fast setup. Predictable performance.

Still comparing options? See our best AI chatbot plugins for WordPress guide to compare PurioChat with more expensive hosted chatbots or live chat plugins comparison.