---
title: "AI Chatbot for WordPress and WooCommerce | PurioChat"
id: "24789"
type: "page"
slug: "ai-chatbot-for-wordpress"
published_at: "2025-10-14T20:17:38+00:00"
modified_at: "2026-05-14T14:26:25+00:00"
url: "https://purethemes.net/ai-chatbot-for-wordpress/"
markdown_url: "https://purethemes.net/ai-chatbot-for-wordpress.md"
excerpt: "Powered by ChatGPTGeminiMistralClaude AI Chatbot Plugin for WordPress WooCommerce PurioChat is an AI assistant for your website that helps visitors find what they need in any language. It learns from your site content and gives instant, precise answers. Get Pro..."
---

Powered by ChatGPTGeminiMistralClaude

# AI Chatbot Plugin for **WordPress** **WooCommerce**

PurioChat is an**AI assistant for your website that helps visitors**find what they need in any language. **It learns from your site content** and gives instant, precise answers.

[Get Pro](#pricing)

[Free Download](https://purethemes.net/?download=ai-chat-search)

[#how-it-works](#how-it-works)

[#woocommerce](#woocommerce)

[#integrations](#integrations)

[#integrations](#integrations)

Purio Assistant

How do I reset my password?

To reset your password, follow these steps:  
  
1. Go to the login page  
2. Click '**Forgot Password?**'  
3. Enter your registered email  
4. Check your inbox for a reset link  
5. Create a new password  
  
The link expires in 24 hours. Need help with anything else?

Customer Support eCommerce

### Pay Once, Use Forever

One-Time Payment

Lifetime Updates

Pro

$59

One-Time Payment

1 Site

Free13510

[Buy Now](https://checkout.dodopayments.com/buy/pdt_F2A5wLxD7vS11lobt5Kze?quantity=1&showDiscounts=false&redirect_url=https://purethemes.net%2Fai-chatbot-for-wordpress%2F)

What's included Everything Unlocked

- Pro License for 1 Site
- Unlimited Conversations
- All Training Sources Pages, Posts, WooCommerce Products, Custom Post Types, External Sites, PDF
- Customizable Design Choose between a clean minimal bar, an image, or an animated silk wave effect. Dark and light mode available.
- Chat Conversations History View and track all conversations in one place - see user questions, AI responses and user details.
- Chat Insights AI analyzes chatbot conversations and highlights summaries, gaps, weaknesses, and sentiment.
- WooCommerce Integration Let visitors search and compare products with AI, get recommendations or check order status.
- Quick Action Buttons Buttons with link (e.g. to a page or WhatsApp), predefined question to AI or contact form popup
- AI Lead Capture AI can collect the visitor's data like email or phone and send you an email with their question.
- Custom AI Instructions Instruct your AI assistant with natural language exactly the way you would brief a new colleague.
- Image and Voice Messages Allows visitors to attach images or record voice messages when interacting with the chatbot.
- Telegram & WhatsApp Let users chat with your AI assistant via Telegram or WhatsApp.
- n8n, Zapier & Make Connect with external apps via n8n, Zapier, or Make through webhooks.
- Remove "Powered by" Label

[Stop Overpaying for Chatbot Subscriptions](#pricing-comparison)

[Compare pricing with competitors](#pricing-comparison)

## Works with any WordPress theme

## AI Chatbot Built for WordPress

### Customer Support on Autopilot

Let your visitors find what they need, get help instantly, and convert faster with **AI that understands your business.**

### Trained on Your Content

AI learns from your WordPress site content, Custom Post Types, and uploaded PDFs to deliver **context-aware answers.**

### Easy Human Contact

Assistant can send emails to you on behalf of users who want to talk to you when chatting with AI. No forms. No friction.

This is not just another generic AI chatbot.   
It is an intelligent AI assistant with a semantic search engine, built natively for WordPress.

Pages

Custom Post Types

Blog Posts

FAQ

PDF

TXT

Products

Websites

###### WooCommerce Integration

## AI Shopping Assistant for WooCommerce

**Running an online store?** The AI assistant becomes your **shopping advisor and first-line support**, actually **helping people buy.** Our customers report up to **40% fewer repetitive support tickets**.

- Semantic product search
- Products comparison
- Add products to cart from chat
- Filter by category
- Filter by price and ratings
- Stock availability
- Check order status

Customers **find products faster and get instant order updates -**less support work for you, more sales for your store.

✨ Custom Instructions

0 / 6000

If user can't find what they're looking for, suggest they contact us on WhatsApp. Our number is **+01 123 456 789**.

If they want to contact us, suggest that **you can send an email to me**. Ask for their name and email, then send me the message!

Please keep a **friendly and casual tone**, using emojis occasionally. 🙂 Avoid using technical jargon that might confuse beginners.

## Ditch The Flowchart Use Your Words

### Forget Complex Logic Trees

Instruct your AI assistant with **natural language** exactly the way you would brief a new colleague.

### Matches Your Brand Voice

Simply **tell the AI how to behave**. Adjust the tone and personality to ensure it sounds exactly like you want.

###### Bubble & Shortcode

### Embed Anywhere

Add a **floating chat widget** to every page, or **embed the chat directly into your content** for a focused, full-screen conversational interface.

Style 1   Style 2

Purio Assistant

Start a new chat

Contact Human

How it works?

1

0:00

### Contact Us

## Powerful features. Zero complexity.

## Useful Analytics

Browse conversation history, track trends, and let **AI surface gaps, weak points, and sentiment** for you.

[https://purethemes.net/wp-content/uploads/2026/04/useful_analytics-1.jpg](https://purethemes.net/wp-content/uploads/2026/04/useful_analytics-1.jpg)

## Your Brand, Your Look

Customize your chat’s UI with color controls, animations, system-aware dark mode and a flexible floating widget.

[https://purethemes.net/wp-content/uploads/2026/04/chat_appearance.jpg](https://purethemes.net/wp-content/uploads/2026/04/chat_appearance.jpg)

## More Than Just Chat

AI searches your site, accepts voice and image input, and **hands off to a human** via email when it's not enough.

[https://purethemes.net/wp-content/uploads/2026/04/human_handsoff.jpg](https://purethemes.net/wp-content/uploads/2026/04/human_handsoff.jpg)

###### Integrations

## Connect Your Tools

Connect your tools so your **agent can read data or trigger actions** and let users access your chatbot via **Telegram** or **WhatsApp**.

[Telegram Click to Read Guide](https://purethemes.net/wordpress-chatbot-whatsapp-telegram-integration/#how-to-set-up-telegram-integration)
[WhatsApp Click to Read Guide](https://purethemes.net/wordpress-chatbot-whatsapp-telegram-integration/#how-to-set-up-whatsapp-integration)
[n8n Click to Read Guide](https://purethemes.net/wordpress-chatbot-n8n-make-zapier-integration/#n8n-wordpress-chatbot-workflow-setup)
[Zapier Click to Read Guide](https://purethemes.net/wordpress-chatbot-n8n-make-zapier-integration/#how-to-connect-wordpress-chatbot-to-zapier)
[Make Click to Read Guide](https://purethemes.net/wordpress-chatbot-n8n-make-zapier-integration/#make-integromat-wordpress-automation)

Compare *AI Chat & Search Pro* with competitors|  | AI Chat & Search | [Chatbase.com](https://www.chatbase.co/pricing) | [Chatbot.com](https://www.chatbot.com/pricing/) |
| --- | --- | --- | --- |
| Pricing Model | One-Time | Subscription | Subscription |
| First Year Cost | **$59** | **$384** | **$624** |
| Second Year Cost | **$0** | **$384** | **$624** |
| WordPress Native |  |  |  |
| Monthly Messages | Unlimited | 2000 messages | 1000 chats |
| Database on Your Server |  |  |  |
| Adjustable System Prompt |  |  |  |
| WooCommerce Integration |  |  |  |
| Image and Voice Messages |  |  |  |
| Remove "Powered by" Label |  | $39 / month |  |
| Send Email to Human |  |  |  |
| Integrations (n8n, Zapier, WhatsApp, Telegram) |  |  |  |
| Live Chat Handoff to Human |  |  |  |
| No API key required |  |  |  |

## Stop Paying Monthly Do The Math

- **Pay once** - lifetime updates, **no subscriptions**
- Use **your own API key** with your preferred AI provider

OpenAI

Gemini

Claude

Mistral

Grok

DeepSeek

Llama

- AI Cost? Even as little as **$5 for ~3,000 messages**

⚡ Get an API key under 30 seconds!

Edit Content

## New to API keys? It literally takes 30 seconds to create one 😉

## PurioChat

**Add your Gemini or OpenAI API key and you're ready to go.** Click "**Start Training**" and the chatbot will learn from your WordPress content and start answering questions instantly.

[Download Free Plugin](https://purethemes.net/?download=ai-chat-search)

- Works with any WordPress theme
- Unlimited conversations
- Supports image and voice messages
- Customize the tone and add your own instructions

[https://purethemes.net/wp-content/uploads/2026/01/chatbot-wordpress-data-training.jpg](https://purethemes.net/wp-content/uploads/2026/01/chatbot-wordpress-data-training.jpg)

[https://purethemes.net/wp-content/uploads/2026/01/chatbot-wordpress-history-statistics.jpg](https://purethemes.net/wp-content/uploads/2026/01/chatbot-wordpress-history-statistics.jpg)

###### FAQs

## Need Help?

[How to install Pro version that I just purchased?](#collapse-bc228306a085c43264b5)

**First**, make sure you have**free version installed**.  
After your **order is completed**, you'll receive an email with:

1. **License key**
2. Use it at [https://purethemes.net/license/](https://purethemes.net/license/) to **download Pro** version and manage active domains

**Install and activate Pro add-on** then go to **PurioChat → License** and paste there your purchase key.

[Where can I get support?](#collapse-8417e716a085c43264b5)

If you need our assistance simply send us message using [[email protected]](/cdn-cgi/l/email-protection#81f1edf4e6e8eff2c1f1f4f3e4f5e9e4ece4f2afefe4f5)

**Need help with setting up plugin?** Check [How to Add ChatGPT or Gemini to WordPress Website: Step by Step Guide →](https://purethemes.net/how-to-add-chatgpt-or-gemini-to-wordpress-step-by-step-guide/)
 or this **guide for eCommerce owners** [WooCommerce AI Chatbot Guide →](https://purethemes.net/woocommerce-ai-chatbot-guide-automate-sales-support/)

[Is design customizable and does it have dark mode?](#collapse-6b3c3bc6a085c43264b5)

**Yes!**Our plugin has**full dark mode** with system-preference detection, per-button color controls, and a floating widget that resizes to fit any layout.

**Three header modes:**

1. a **clean minimal bar**with welcome message
2. a custom **background image** with gradient overlay
3. or a procedurally **animated silk wave effect**

[https://purethemes.net/wp-content/uploads/2026/02/customizable-design.jpg](https://purethemes.net/wp-content/uploads/2026/02/customizable-design.jpg)

[How to create API key and how does it cost in API fees?](#collapse-aa48f826a085c43264b5)

**Not sure which AI Provider choose?** Check [comparison article between ChatGPT, Gemini and Mistral →](https://purethemes.net/mistral-vs-gemini-vs-chatgpt-comparison/)

#### ChatGPT

Check our video guide. It's literally **2 minutes** process.  
[How to Get an OpenAI/ChatGPT API Key→](https://youtu.be/J_Mlp7BjtP8)

With **OpenAI's $5 credit balance**(that's minimal amount), you can expect approximately following amount of messages before needing to add more credits.

**~Up to 2,000-5,000 with GPT-4.1 Mini  
~Up to 1,000 with GPT-5.2**  
*These numbers are rather conservative, approximate and vary based on your custom instructions length, retrieved content for each message (products, pages), and response length.*

In **OpenAI**you prepay credits. Gemini bills you after the cycle.

**Available models:** GPT 4.1-mini, 4.1, 5.4 Mini and Nano, 5, 5.1 and 5.4

#### Gemini

[How to Get an Gemini API Key→](https://youtu.be/n8DFXqRiods)

Total estimated cost for **~1,000 - 3,000** messages using Gemini 3 Flash: **$5** on paid tier.

Please keep mind that **free tier** allows only up to**10 requests to AI per minute + training only 100 items per minute.**

Available models: Gemini 3 Flash, 3 Pro, 2.5 Flash and 2.5 Pro

#### Mistral

[How to Get an Mistral API Key→](https://docs.purethemes.net/listeo/knowledge-base/how-to-create-mistral-ai-api-key/)

Mistral has similar pricing to Gemini and ChatGPT.  
**Available models:** Mistral 3 Small, Medium and Large

#### OpenRouter

[How to Get an OpenRouter API Key→](https://openrouter.ai/keys)
  
OpenRouter acts as a **unified gateway** to multiple AI providers. With a single API key you get access to models from OpenAI, Google, Anthropic, Mistral, Meta, DeepSeek, xAI and more. Pricing is **pay-as-you-go** with $5 minimum balance required.  
**Available models:**  ChatGPT,  Claude,  Gemini,  Mistral,  DeepSeek,  Grok and many more

[How to improve chatbot replies with a Custom System Prompt?](#collapse-ecc49856a085c43264b5)

You can add there info about your shop, specific instructions about your website’s focus, target audience, or special features to help the AI provide more relevant and personalized answers to your visitors.

**Example:**

```
IMPORTANT:
 – This is an online store focused on home and lifestyle products. We sell furniture, decor, and kitchen accessories with worldwide shipping.
 – If users ask about orders, explain that they can track their order in the “My Account” section or contact support for help.
 – If users ask about returns, tell them we accept returns within 30 days for unused items in original packaging.
CONTACT INFO:
- If someone asks you about how to contact us provide him [email protected] and phone +1 123 345 789
- Our customer service hours are 9am–15pm Monday to Friday
```

To improve the AI chatbot’s **replies to generic questions like "recommend something for my living room"** you need to give him an idea what your website is about

```
IMPORTANT:
- This is an eCommerce store for home and lifestyle products. We help users find the best items for their home and daily life.
- When asked generic questions like "what should I buy" or "what do you recommend", search for matching products from our WooCommerce catalog.
```

**In general, prompting is an art** – the quality of an AI’s answer depends on the prompt or instructions. Sometimes too many examples can confuse the model, but too few can also lead to poor results.

If a user asks for “**good** headphones” or “**good** chair,” the **AI may auto-apply a rating filter (e.g. 4.5+)**. If items have no ratings, it may return no results. **That’s why you need to tweak prompt on your own** and e.g. add: *“Don’t apply a rating filter unless the user asks for it.”*

**Add decision logic** to clarify your content types. **Universal decision logic is already inside built-in** system prompt but you might want to extend it with samples from your website content.

```
DECISION LOGIC:
- Question about listings such as [examples] → use search_listings()
- Generic products such as [examples] → use search_products()
- Generic questions about website content such → use search_universal_content()
```

Use **GPT-5.4** instead of mini or flash (Gemini) for better quality if you have long custom instructions. Small prompt changes can significantly impact behavior.

[Is this right for my website?](#collapse-47f29276a085c43264b5)

✅ Runs directly on your WordPress website  
✅ You control your OpenAI/Gemini API costs  
✅ Your database stays on your server

**Note:** MySQL database which WordPress uses, lacks native vector search - all **similarity calculations run in PHP so search speed depends on your server**CPU and number of indexed items.

✅ **Optimized for up to a few thousand items/pages/products**  
✅ No external database indexing. Fast setup. Predictable performance.

If you’re tech-savvy, check our article on [how RAG-powered chatbots work](https://purethemes.net/how-ai-chatbots-work-rag-vector-embeddings-explained/)
.

#### Gemini

[How to Get an Gemini API Key→](%5C%22https://youtu.be/n8DFXqRiods%5C%22)

Total estimated cost for **~1,000 - 3,000** messages using Gemini 3 Flash: **$5** on paid tier.

Please keep mind that **free tier** allows only up to**10 requests to AI per minute + training only 100 items per minute.**

Available models: Gemini 3 Flash, 3 Pro, 2.5 Flash and 2.5 Pro

#### Mistral

[How to Get an Mistral API Key→](%5C%22https://docs.purethemes.net/listeo/knowledge-base/how-to-create-mistral-ai-api-key/%5C%22)

Mistral has similar pricing to Gemini and ChatGPT.  
**Available models:** Mistral 3 Small, Medium and Large

#### OpenRouter

[How to Get an OpenRouter API Key→](%5C%22https://openrouter.ai/keys%5C%22)
  
OpenRouter acts as a **unified gateway** to multiple AI providers. With a single API key you get access to models from OpenAI, Google, Anthropic, Mistral, Meta, DeepSeek, xAI and more. Pricing is **pay-as-you-go** with $5 minimum balance required.  
**Available models:**  ChatGPT,  Claude,  Gemini,  Mistral,  DeepSeek,  Grok and many more

"}},{"@type":"Question","name":"How to improve chatbot replies with a Custom System Prompt?","acceptedAnswer":{"@type":"Answer","text":"You can add there info about your shop, specific instructions about your website’s focus, target audience, or special features to help the AI provide more relevant and personalized answers to your visitors.

**Example:**

```
IMPORTANT:\n – This is an online store focused on home and lifestyle products. We sell furniture, decor, and kitchen accessories with worldwide shipping.\n – If users ask about orders, explain that they can track their order in the “My Account” section or contact support for help.\n – If users ask about returns, tell them we accept returns within 30 days for unused items in original packaging.\nCONTACT INFO:\n- If someone asks you about how to contact us provide him support@sample.com and phone +1 123 345 789\n- Our customer service hours are 9am–15pm Monday to Friday\n
```

To improve the AI chatbot’s **replies to generic questions like \"recommend something for my living room\"** you need to give him an idea what your website is about

```
IMPORTANT:\n- This is an eCommerce store for home and lifestyle products. We help users find the best items for their home and daily life.\n- When asked generic questions like \"what should I buy\" or \"what do you recommend\", search for matching products from our WooCommerce catalog.
```

**In general, prompting is an art** – the quality of an AI’s answer depends on the prompt or instructions. Sometimes too many examples can confuse the model, but too few can also lead to poor results.

If a user asks for “**good** headphones” or “**good** chair,” the **AI may auto-apply a rating filter (e.g. 4.5+)**. If items have no ratings, it may return no results. **That’s why you need to tweak prompt on your own** and e.g. add: *“Don’t apply a rating filter unless the user asks for it.”*

**Add decision logic** to clarify your content types. **Universal decision logic is already inside built-in** system prompt but you might want to extend it with samples from your website content.

```
DECISION LOGIC:\n- Question about listings such as [examples] → use search_listings()\n- Generic products such as [examples] → use search_products()\n- Generic questions about website content such → use search_universal_content()
```

Use **GPT-5.4** instead of mini or flash (Gemini) for better quality if you have long custom instructions. Small prompt changes can significantly impact behavior.

"}},{"@type":"Question","name":"Is this right for my website?","acceptedAnswer":{"@type":"Answer","text":"✅ Runs directly on your WordPress website  
✅ You control your OpenAI/Gemini API costs  
✅ Your database stays on your server

**Note:** MySQL database which WordPress uses, lacks native vector search - all **similarity calculations run in PHP so search speed depends on your server**CPU and number of indexed items.

✅ **Optimized for up to a few thousand items/pages/products**  
✅ No external database indexing. Fast setup. Predictable performance.

If you’re tech-savvy, check our article on [how RAG-powered chatbots work](%5C%22https://purethemes.net/how-ai-chatbots-work-rag-vector-embeddings-explained/%5C%22)
.

"}}]}

[Does it work with any theme?](#collapse-ba8c21d6a085c4326c55)

**Yes!** It also has full integration with **WooCommerce** and the **Listeo** directory WordPress theme. **This integration allows displaying product or listing cards directly inside the chat.**

**💡Note:** Cards in chat are displayed only for WooCommerce products (any theme) or listings (Listeo theme)

In other themes, the Pro version can learn from pages/custom post types, but **custom post types use a keyword-based search without filters.** Full filtering works only with WooCommerce products.

[What settings and features are available in the plugin?](#collapse-a83825e6a085c4326c55)

The plugin offers extensive customization through several settings tabs.  
You can [download free version](https://purethemes.net/?download=ai-chat-search)
 to see it yourself 🙂

[https://purethemes.net/wp-content/uploads/2025/12/kLkAGhryHn.jpg](https://purethemes.net/wp-content/uploads/2025/12/kLkAGhryHn.jpg)

**Here's brief summary:**

1. **General**Enable/disable chat, choose AI model (GPT-5.1, GPT-4.1, GPT-4.1-mini and Gemini 3 Pro, 2.5 Pro, 2.5 Flash), set maximum products displayed in results, add quick action buttons above chat input : predefined question to AI, link button (e.g. to a page or whatsapp) and contact form popup)
2. **Appearance**Custom chatbot name and avatar, welcome message (supports HTML), brand colors for buttons and UI, option to hide product images in results, whitelabel mode (Pro)
3. **Floating Widget**Enable/disable floating chat bubble, custom SVG icon, welcome bubble text, popup dimensions (width/height), hide on specific pages
4. **AI Tools**Custom system prompt (up to 6,000 characters) for business-specific instructions, enable AI-powered email sending on behalf of visitors
5. **Access & Privacy**Restrict chat to logged-in users only, show terms of use notice, enable conversation tracking (auto-deleted after 30 days)
6. **Data Training**Select content types to train (posts, pages, PDFs, WooCommerce products, custom post types), manual selection mode, database management tools (check/regenerate/delete embeddings)
7. **Analytics**Conversation statistics, popular search queries (7/30 days), email tracking

[What does Image & Voice Messages do?](#collapse-b0c7ca56a085c4326c55)

It allows users to **send voice messages** (converted to text via AI) and **upload images** for AI analysis. **Audio and images are never stored on your website or database** and are sent directly to the AI service. Images are transmitted as base64-encoded data, a standard text-based format for safely sending files.

Visitors can attach pictures that help them explain what they’re looking for and help the AI understand it.  
[https://purethemes.net/wp-content/uploads/2026/01/image-input.jpg](https://purethemes.net/wp-content/uploads/2026/01/image-input.jpg)

This feature is making it faster and easier for users to **share information without typing**.

[GDPR Compliance Features](#collapse-c46545e6a085c4326c55)

**The plugin includes several privacy-by-design features:**

1. **Terms of Use Notice** - Customizable notice users must acknowledge
2. **30-day auto-deletion** - Chat history automatically purged
3. **Data stays on your server** - All conversations stored in your WordPress database unlike competitors who keep your visitors conversations on their servers
4. **Minimal data to AI providers** - Only the search query/message is sent to OpenAI/Google - they don't store your data per their API terms
5. **PII-stripped order lookups** - When users check order status, personal information (names, addresses, emails, phone numbers) is never sent to AI providers - only order status, items, and tracking info

**What data is sent to OpenAI/Google/Mistral?**

Only the user's message/query and your pages content (for context). No personal data, IPs, or user identifiers are transmitted. Both providers have data processing agreements and don't use API data for training.

**Which AI provider is best for GDPR compliance?**   
**Mistral AI** is the most GDPR-friendly option. Unlike OpenAI and Google, Mistral is headquartered in Paris and not subject to the US CLOUD Act, which allows American authorities to access data even when stored on EU servers.

**Can users request data deletion?**

For logged-in users, their chat history can be identified by user ID. For guests, data is only linked to a browser session ID and auto-deletes after 30 days.

[Who is PureThemes?](#collapse-0848bd36a085c4326c55)

**PureThemes** is a small WordPress product studio run by Mateusz and Lukasz. We’ve been building WordPress themes and plugins **since 2012**, with a focus on directory websites, job boards, marketplaces, and practical AI tools for WordPress.

Over the years, our products have been used by **44,000+ customers** and collected **2,500+ reviews** across our themes and plugins. We’re still a small team, which is kind of the point: **we build the products ourselves, support them ourselves, and keep improving them based on what users actually need**.

Our best-known products are **Listeo**, **WorkScout**, and **PurioChat**.

[Changelog](#collapse-90d920e6a085c4326c55)

As you can see in the changelog below, we constantly update and improve our chatbot.

**2.0.9** - Admin settings page fix  
**2.0.8** - New admin settings interface layout  
**2.0.7** - Rate limiting security improvement  
**2.0.6** - Enhanced compatibility with popular caching plugins (WP Rocket, LiteSpeed Cache, Autoptimize)  
- Performance: vector similarity search optimisation  
**2.0.5** - New option for Floating Chat Widget: Remember open/closed state when user navigates between pages.  
- Minor fixes  
**2.0.4** - Significant improvements to listings and product filtering. The AI now analyzes search results separately before displaying the grid and providing an answer.  
- Added an embedding model switcher in Data Training > Database Management.  
**2.0.3** - Fix for license validation with Object Cache  
**2.0.2** - Security hardening for webhook trigger  
- Added honeypot field for search shortcode  
**2.0.1** - Minor Optimisations  
- "Weak points" in AI Insights have been removed and consolidated into "data gaps" because they were basically almost the same  
**2.0** - Option to modify chat history data retention (30/90/180/360 days)  
- Chat Activity graph yearly view - toggle between "This month" and "This year"  
- Rate limit fix  
- Quick buttons moved into popup  
- Fix for AI chat insights preventing ChatGPT to generate them (other models worked fine)  
**1.9.9** - **Chat Insights,** AI can analyze chatbot conversations and highlights summaries, gaps, weaknesses, and sentiment. Available in Stats & History tab.**1.9.8**- Support for **OpenRouter** - **one API key for top AI providers** (OpenAI, Anthropic, Gemini, Meta, Mistral, DeepSeek, Grok)**1.9.7** - Option to load chatbot scripts only when the floating widget is opened (Developer & Debugging section) might help improve page load in some cases.  
- Option to set custom size of widget button icon**1.9.6**- New feature: **WooCommerce Cart in Chatbot** - Shows "Add to Cart" buttons on product cards and a cart icon in the chat header.  
cards and a cart icon in the chat header.  
- Option to adjust **AI's user messages memory** (how many previous user messages AI sees during conversation), the setting is in Search Quality & Thresholds > Additional Threshold Settings > Conversation Context Length  
**1.9.5**- New feature: **Hints for AI** - you can direct the AI to use a specific page or document when answering certain questions (option is in AI Chat tab - AI Tools section)  
- Option to modify floating widget horizontal/vertical position in AI Chat / Floating Widget settings**1.9.4**- Performance fix: optimized data training page loading speed for large databases**1.9.3** - Added support for GPT 5.4 Mini and 5.4 Nano  
- New feature: **Pre-chat form** - collect visitor info before chat; you can add custom fields; data appears in chat history. Enable in **AI Chat → Access & Privacy → Pre-chat form** (clear cache if using a caching plugin)  
**1.9.2**- Security fixes  
- WooCommerce products that are not in stock won't be displayed in search results  
- [time] shortcode that can be added in custom instructions (prompt) so AI knows exact time of your site timezone  
**1.9.1** - WooCommerce variable pricing compatibility  
- Support for WPC Price by Quantity plugin  
- GPT 5.4 reasoning effort parameter fix**1.9.0**- Added GPT 5.4 and 5.3  
- Added Gemini 3.1 Flash Lite  
- Compatibility improvements with page builders (Breakdance, Bricks, Oxygen etc.)**1.8.9**- Option to align floating widget to the left or right side  
- Added Gemini 3.1 Pro (replaces 3.0 Pro which will be disabled by Google on 9th March)

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